Privacy Policy
Last Updated: May 26, 2026
1. Introduction
Welcome to USAL (“USAL”, “we”, “our”, or “us”).
USAL is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, process, store, and protect your information when you access or use our website, applications, AI systems, and related educational services (collectively, the “Services”).
By using USAL, you agree to the practices described in this Privacy Policy.
If you do not agree with this Policy, please discontinue use of the Services.
2. Information We Collect
We may collect different categories of information depending on how you use the platform.
A. Personal Information
- • Full name & Email address
- • Phone number & Location
- • Educational background
- • Academic scores & achievements
- • University preferences
- • Uploaded SOPs & documents
B. AI Interaction Data
- • AI chat conversations
- • Mock interview responses
- • AI-generated feedback history
- • SOP generation requests
- • Application readiness analysis
- • User preferences
C. Technical Data
- • IP address
- • Browser type and version
- • Device information
- • Operating system
- • Usage analytics & logs
- • Cookies & tracking tech
3. How We Use Your Information
- Provide AI-powered educational services
- Generate SOPs and interview guidance
- Personalize university recommendations
- Improve AI systems and platform performance
- Analyze platform usage and trends
- Maintain platform security
- Process payments and subscriptions
- Prevent fraud, abuse, and unauthorized access
We may also use anonymized and aggregated data to improve educational AI models and learning systems.
4. AI & Automated Processing
USAL uses artificial intelligence, machine learning systems, and automated technologies to provide educational assistance and platform features.
AI-generated outputs may not always be fully accurate, complete, or up to date. Users are responsible for reviewing all generated content before official submission or use.
5. Uploaded Documents & Content
When you upload SOPs, resumes, essays, transcripts, or interview responses, we process them to provide requested services. Files may be temporarily stored, and anonymized patterns used to improve systems.
We do not claim ownership of your uploaded documents.
6. Cookies & Tracking Technologies
USAL may use cookies to maintain user sessions, remember preferences, analyze traffic, and secure platform functionality. You may disable cookies through your browser settings; however, certain features may not function properly.
7. Sharing of Information
USAL does NOT sell personal user information.
A. Service Providers
We work with trusted third-party providers for hosting, payment processing, analytics, and security. They are required to protect your information appropriately.
B. Legal Requirements
We may disclose information if required by laws, court orders, government requests, or security obligations.
C. Business Transfers
In the event of a merger, acquisition, or sale, user information may be transferred as part of the transition.
8. Data Security
We implement safeguards like secure infrastructure and encryption. However, no platform can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
9. Data Retention
We retain information only as long as reasonably necessary to provide Services, comply with laws, and resolve disputes. We may delete or anonymize data after it is no longer required.
10. International Users
USAL may operate globally, and your information may be processed or stored outside your local jurisdiction. By using the Services, you understand and agree that your information may be transferred internationally.
11. Children’s Privacy
USAL is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate parental consent.
12. Your Rights & Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict your data. To make privacy-related requests, users may contact us directly.
13. Third-Party Services & Links
USAL may contain links to external platforms. We are not responsible for external privacy practices, content, or security. Users should review third-party policies independently.
14. Platform Analytics
To improve platform quality, we analyze feature usage, AI trends, engagement, and errors. This helps us improve AI systems and overall user experience.
15. Account Security Responsibilities
Users are responsible for protecting credentials and avoiding unauthorized sharing.
USAL is not responsible for losses resulting from compromised account credentials caused by user negligence.
16. Changes to This Policy
We may update this Privacy Policy periodically. Updated policies become effective immediately upon posting. Continued use of the Services constitutes acceptance of the revised Policy.
17. Contact Information
18. Consent
By accessing or using USAL, you acknowledge that you have read this Privacy Policy, understand how your information is collected, and consent to the practices described.
USAL — Building the future of AI-powered global education with privacy, transparency, and trust.